Shipping and return policies for Ocelot Records

Shipping Info
All items are shipped via USPS. Physical media such as Vinyl Records, CDs, Tapes, etc are shipped via Media Mail. Shipping costs include shipping materials, handling and actual shipment and vary based on size of order and weight at time of shipment.
Return Policy
Digital Purchases:
We (Bandcamp) will issue refunds for digital purchases that have not been downloaded and/or purchases for which you can provide a valid, verifiable reason for the refund. Please note: refunds can only be issued within 180 days of the original purchase date.

If your digital purchase has audio problems, missing tracks, or another issue that may be solvable with simple coordination with the seller, first get in touch with Ocelot Records to request that we re-upload the files or add the missing audio. Just click the “Contact” link on the lower right-hand side of their page.

Merchandise Purchases:
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within seven (7) days of the delivery date for a full refund of the cost of the item. The buyer is responsible for paying return shipping and handling costs. If an item is defective, we will ship a new copy to you at no charge, keep the bad copy and use it as a frisbee, coaster or whatever you wish. We are not responsible for items lost or damage during shipment. Media Mail is typically not insured.